Virtual Care

What is Virtual Care?

Virtual care is a healthcare service delivery model where patients and healthcare providers interact and manage health-related issues remotely using technology. This approach leverages tools such as video conferencing, secure messaging, and digital health platforms to facilitate consultations, diagnosis, treatment planning, and follow-up. Virtual care breaks down geographical barriers, offering convenience and accessibility to patients who may have difficulty attending in-person appointments. It also allows for continuous monitoring and support, ensuring that patients receive timely and effective care regardless of their location.

Why Choose Virtual Care?

Opting for virtual care offers a multitude of advantages for both patients and healthcare providers. One primary benefit is convenience; patients can attend appointments from home, eliminating the need for travel and reducing time away from work or family commitments. This flexibility is particularly useful for individuals living in remote areas or those with mobility issues. Virtual care also provides continuity of care, allowing for more frequent and timely follow-ups that might not be feasible with traditional in-person visits. Additionally, virtual care can reduce the risk of infection transmission, which is especially pertinent in the context of contagious diseases like COVID-19. By leveraging digital healthcare platforms, virtual care ensures that patients have consistent access to their healthcare providers, fostering a proactive approach to health management and improving overall outcomes.

Why Choose Us?

We pride ourselves on our commitment to excellence and patient-centered care. Here are some reasons to choose our virtual services:

  • Experienced Therapists: Our team consists of highly skilled and certified therapists with years of experience in virtual care.
  • Comprehensive Support: We offer holistic treatment plans that address both physical and emotional aspects of health.
  • Strong Referral Network: We collaborate with local practitioners to ensure you receive the best possible care, whether virtually or in-person.

Virtual Services

Virtual Physiotherapy

Virtual physiotherapy is an innovative approach to rehabilitation and physical therapy that leverages digital technology to provide remote care. Through platforms like video conferencing, patients can connect with skilled physiotherapists from the comfort of their homes. This method encompasses a range of services including initial assessments, personalized exercise programs, and real-time guidance. The key advantage of virtual physiotherapy is its accessibility, allowing individuals to receive professional care without the need for physical travel, thereby saving time and increasing convenience. This model not only broadens the reach of physiotherapy services but also ensures continuity of care, especially for those with mobility issues or living in remote areas.

In addition to general physiotherapy, virtual pelvic health physiotherapy is a specialized service that addresses pelvic floor dysfunctions, urinary incontinence, and post-partum recovery among other issues. By utilizing digital platforms, patients can receive expert guidance on pelvic floor exercises, lifestyle modifications, and pain management strategies, all tailored to their specific needs. This enables individuals to access high-quality pelvic health care without the barriers of distance or transportation, ensuring they receive the support needed for optimal recovery and health.

Virtual Clinical Counselling

Virtual counselling is an innovative approach to mental health support, leveraging digital technologies to provide therapy and counselling services remotely. Through video calls, chat platforms, and other secure online communication tools, clients can connect with professional therapists from the comfort of their own homes. This method of counselling is highly beneficial for individuals who may face barriers to accessing traditional in-person therapy, such as transportation difficulties, geographic limitations, or time constraints. Virtual counselling offers the flexibility of scheduling sessions at convenient times, making it easier to maintain regular therapy appointments. It encompasses various therapeutic modalities, including cognitive-behavioral therapy, psychodynamic therapy, and more, ensuring that clients receive comprehensive mental health care tailored to their needs. By removing the need for physical presence, virtual counselling helps bridge the gap in mental health services, making support more accessible to a broader population.

Virtual Active Rehabilitation & Kinesiology

Virtual active rehabilitation or kinesiology represents a modern and accessible approach to restoring physical function, improving movement, and enhancing performance through remote, technology-driven methods. Utilizing platforms like video conferencing and specialized exercise software, patients can engage with kinesiologists or rehabilitation specialists from the convenience of their own homes. This service typically includes detailed movement assessments, customized exercise routines, and real-time feedback to ensure correct form and progress. The primary benefit of virtual active rehabilitation is its flexibility, allowing individuals to incorporate tailored exercise programs into their daily lives without the need for physical travel to a clinic. This approach not only promotes adherence to rehabilitation protocols but also supports continuous improvement in strength, flexibility, and overall physical health, catering especially to those with busy schedules or living in areas with limited access to in-person services.


What types of virtual care services do you offer?

We offer a range of virtual care services to cater to diverse needs. Our services include:

  • Physiotherapy: Addressing physical rehabilitation and pain management through exercises, stretches, and education.
  • Clinical Counselling: Providing mental health support through various therapeutic modalities such as cognitive-behavioral therapy and psychodynamic therapy.
  • Kinesiology: Focusing on movement, exercise, and overall physical wellness to improve health
How do I access virtual care sessions?

Our virtual care sessions are conducted via secure online communication platforms. You will need a stable internet connection and a device with video and audio capabilities, such as a computer, tablet, or smartphone. Once your appointment is scheduled, you will receive a link to join the session.

Is virtual care as effective as in-person care?

Studies have shown that virtual care can be highly effective. Our professional practitioners are trained to deliver quality care through online platforms, ensuring you receive comprehensive and customized treatment plans. 

What are the benefits of virtual care?

Virtual care offers numerous advantages, making it an appealing option for many individuals. One of the primary benefits is convenience; patients can attend appointments from the comfort of their own homes, eliminating the need for travel and reducing time spent in waiting rooms. This is particularly beneficial for those with mobility issues or those living in remote areas. Additionally, virtual care often provides more flexible scheduling options, allowing patients to find appointment times that better fit their busy lifestyles. Access to a wider range of specialists is another advantage, as geography no longer limits the selection of healthcare providers. Lastly, virtual care can reduce the risk of exposure to contagious illnesses by minimizing in-person contact. These benefits collectively enhance the overall accessibility, flexibility, and safety of receiving healthcare.

What are the downsides of virtual care?

While virtual care offers numerous benefits, there are some downsides to consider:

  • Limited Physical Assessment: In physiotherapy and kinesiology, the inability to perform hands-on assessments can limit the accuracy of diagnosing certain conditions and tailoring treatment plans. Physical manipulation and manual techniques, which are integral parts of these disciplines, cannot be performed virtually.
  • Technology Barriers: Accessing virtual care requires a reliable internet connection and appropriate devices. Individuals without access to this technology may find it challenging to participate in virtual sessions. Additionally, technical issues such as poor connectivity or software glitches can disrupt the effectiveness of a session.
  • Personal Connection: The therapeutic alliance between a clinician and a patient is crucial, particularly in clinical counselling. While many find virtual platforms convenient, the lack of in-person interaction may hinder the development of a strong personal connection, which can be vital for successful therapeutic outcomes.
  • Distractions at Home: Conducting sessions from home can lead to distractions that are not present in a clinical setting. Whether it’s interruptions from family members, pets, or household chores, these distractions can detract from the focus and engagement needed for effective treatment.
  • Privacy Concerns: Ensuring privacy during virtual sessions can be challenging, especially in shared or crowded living spaces. Conversations that require confidentiality, such as those in clinical counselling, may be compromised if an individual cannot find a private space.

Despite these drawbacks, many people find virtual care to be a convenient and effective option that suits their lifestyle and needs. It is important to weigh these considerations and make informed decisions about your care based on individual circumstances and preferences.

What do I need to prepare for a virtual physiotherapy session?

For a virtual physiotherapy session, ensure you have a quiet, private space where you can comfortably move around. Wear comfortable clothing that allows you to perform exercises and stretches. Have any necessary equipment, such as resistance bands or weights, nearby.

Can I use insurance for virtual care sessions?

Many insurance providers now cover virtual care sessions. We recommend contacting your insurance company to confirm coverage for our virtual physiotherapy, clinical counselling, and kinesiology services.

How do I book a virtual care appointment?

You can book a virtual care appointment online or by calling 604 475 7725. Our team will assist you in scheduling a convenient time for your session.

Is my privacy protected during virtual care sessions?

Yes, your privacy is our utmost priority. Our virtual care sessions are conducted through secure, encrypted platforms to ensure your personal and health information remains confidential.

Our Story

Our name exemplifies the services we provide. CORE can be interpreted as your brain, body and who we surround ourselves with. KINESIS is the study of movement.

We strive to be an integral part of the community providing services to all family members regardless of age. 

Our Core Values are:

EMPOWER: educate with the knowledge to understand the body, making informed decisions for habit and lifestyle changes.

GROW: Take the knowledge to maximize positive growth in the body, mind and spirit.

EVOLVE: Don’t ever stop listening and adapt as needs demand.



Core Kinesis

Clinic H0urs

Monday-Friday: 7am – 8pm

Saturday: Closed

Sunday: Closed